General enquiries

If you are unable to login and need to reset your password, please visit our password reset page

If you are having trouble resetting your password, or if you do not have a UniSC user account, please complete this online form and we will assist you as soon as possible.

Student IT Help Desk

Self-Service: UniSC Connect
Phone: +61 7 5459 4455 
In Person: Tech Bar – Level 1, Library, UniSC Sunshine Coast

Staff IT Service Desk

Self-Service: USC Connect
Digital Assistant: Sunny - available in Microsoft Teams, MyUniSC, UniSC Connect
Phone: +61 7 5430 1237
In Person: Tech Bar – Level 1, Library, UniSC Sunshine Coast

Support Hours

Monday–Friday 8am–5pm
Saturday–Sunday 11am–2pm (during semester)

Street address

Information Technology Services
Level 4, Building J
UniSC
90 Sippy Downs Drive
Sippy Downs
Queensland
Australia

Postal address

IT Services - ML18
UniSC
PO Box 5280
Sunshine Coast Mail Centre QLD 4560
AUSTRALIA